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FAQs

Quickly find the answers you need – all in one place. Search by keyword or browse by category to explore common topics.

Still can’t find what you’re looking for? We’re here to help with personalized support.

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Frequently Asked Questions

Everything you need to know about our units, promotions, features, billing, and more.

Don’t worry, it’s simple! Just give us a call and one of our experienced advisors will help pair you with a storage solution that fits your needs and budget. Reserving your unit today will save you time when you check in at your storage facility. Our rental agreements are short-term and flexible, meaning you’ll never be locked in if your plans change. So be sure to secure your storage unit today, and don’t forget to ask your advisor about our Move-in Specials. They’re a great way to save even more when you rent with Access, but availability is limited so be sure to ask about them today!

Probably! We are the largest self storage company in Canada with over 250 stores. Use our find location search bar to find a location in your area. 

Only if you want to! We are flexible to suit your needs. We bill on a 4 week cycle, so give us one week’s notice before you move out and you are good to go! Note that we do not provide refunds, so if you will be moving out in the middle of your cycle, let us know before you pay in advance so that you only pay for what you need that cycle!

We have tons of unit options including plenty of size options, drive up units, climate controlled units, and parking rentals for cars and RVs. Give us a call and one of our advisors will help you secure the storage unit that works best for you. And don’t worry: when you arrive at the storage facility, if your unit isn’t just right, one of our on-site managers will make sure you’re paired with a unit that fits!

We sure do! Our state-of-the-art storage facilities can accommodate just about any size of car, truck, or recreational motor vehicle. And with our commitment to safety and security, you can rest easy knowing that your vehicle is well protected.

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Still Have Questions?

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